June 2011 Meals on Wheels
Client Satisfaction Survey

Below is a sampling of the results we received from our most recent June survey of 553 clients (of which 278 responded):

• What is your gender?
  31% male
  69% female
  
  
• What is your age?
  3% - Under 60
  14% - 60 to 69
  21% - 70 to 79
  40% - 80 to 89
  21% - Over 90
  
  
• Do you need home-delivered meals in order to continue living in your own place?
  74% - Yes
  21% - No
  
  
• How satisfied are you with the overall quality of your food?
  93% - Satisfied
  
  
• How satisfied are you with the appearance of your food?
  96% - Satisfied
  
  
• How satisfied are you with the taste of your food?
  93% - Satisfied
  
  
• How long have you been a Meals on Wheels client?
  26% - Less than 1 year
  54% - Between 1 and 5 years
  16% - More than 5 years
  4% - No answer
  
  
• Would you recommend Meals on Wheels to a family or friend if they need a meal service?
  92% - Yes
  
  
• Additional Comments:
  
  "I would absolutely recommend Meals on Wheels and many thanks to the volunteers."
  
  "I am disabled and cannot walk. This program is a blessing."
  
  "Very friendly delivery people."
  
  "No need to worry about eating daily."
  
  "Thank you so much for this service. It has helped me care for my father at home and gives me a break at lunchtime."
  
  "You people are wonderful for what you do!"